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Frequently Asked Questions

The Deako Lighting system is typically installed during the construction phase of new-build homes. It consists of three elements. The first is the Deako backplate which an electrician wires into a junction box just like any other light switch. Second is the Deako Simple Rocker Switch, which can easily be switched out by anyone with any other Deako plug-n-play switch. Last, is the screwless faceplate. This lighting system makes it easy for homeowners to personalize their homes with the switches they want.

Deako light switch parts
Deako Lighting in my home

For most homeowners, your entire home will have Simple Rocker switches installed. Many builders also gift a Deako Smart Switch (or perhaps a few!) as well. If you need help identifying your light switches, see the guide below or reach out to our support team.

support@deako.com

1-844-673-3256 ext 2

The Deako Lighting system is plug-n-play, which means you can easily swap the kind of light switch you have without dealing with wires or hiring help. When the system is installed, the Deako Backplate is wired into a standard junction box and (typically) fitted with a Simple Rocker light switch. Then the Deako Faceplate is snapped in place.

Yes! All future products made by Deako Lighting will be compatible with your Deako backplates (that box that you plug your switch into).

Contact your sales agent or construction manager to verify that a free switch was included with the purchase of your home. If it is, they will be able to drop off or send that gift to you. For instructions on setting up your new Smart Switches, go here.

Buying Deako

Deako makes a variety of simple and smart light switches, which can be found here on our product page.

support@deako.com

1-844-673-3256 ext 2

If you have a light controlled by 2 or more switches, you’ll want to refer to our buying guide. Our support team can also answer any questions about what you should buy; you can reach them at support@deako.com or by calling 1-844-673-3256 ext 2.

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No problem! Deako products have a 30-day money-back guarantee. Try any product out in your home and if you don’t love it, we’ll gladly provide a full refund.

You can purchase any Deako light switch by visiting shop.deako.com. Some Deako Lighting products can also be found on Amazon.

How Deako works

Deako smart devices can be controlled via Bluetooth or WiFi from your phone using the free Deako mobile app and can be integrated with smart home assistants and alarm systems like Amazon Alexa, Google Assistant, Samsung SmartThings, and Alarm.com. Deako simple devices do not have these smart capabilities and are controlled only at the switch itself.

The Deako Lighting system provides flexibility as it allows you to personalize light switches based on your lifestyle. You might find having Deako smart light switches very useful in common areas, bedrooms, and on exterior lights, but find that it’s not an investment necessary for spaces like closets, the pantry, or laundry room. Each home is unique because it is crafted to your needs!

*Note: product FAQs will appear separately on product pages. Not sure if they should also be included on main FAQ page or not

Sign up for infrequent email communication such as new smart features, promotions, and tips & tricks here.

No problem! Deako products have a 30-day money-back guarantee. Try any product out in your home and if you don’t love it, we’ll gladly provide a full refund.

You can purchase any Deako light switch by visiting shop.deako.com. Some Deako Lighting products can also be found on Amazon.

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